Terms and Conditions

The Patriot Direct Poles website is owned and operated by Patriot Direct Poles, acting as the data controller for your personal information.

We have created this Privacy Policy to explain how we process information collected through our website, and to outline the reasons for collecting specific personal data. You are advised to read this Privacy Policy carefully before using the Patriot Direct Poles website.

We protect your personal data and undertake to maintain its confidentiality and security at all times.

Personal Information We Collect

When you visit Patriot Direct Poles, we automatically collect information about your device, including web browser type, IP address, time zone and cookies installed on your device.

As you browse our website, we also collect data about pages and products you view, referral websites or search terms that brought you to our site, and how you interact with our website. We refer to this automatically collected information as “Device Information”.

When you submit enquiries via our contact form or request technical drawings, we actively collect information you voluntarily provide, including your name, email address, contact telephone number and project requirements. We use this information solely to respond to your enquiries, provide quotations and offer after-sales support.

Use of Collected Information

We use collected data to:

• Respond to customer enquiries and prepare commercial quotations

• Process potential sales orders and communicate technical details

• Improve website functionality, user experience and product range

• Send relevant product updates only where you have consented to receive communications

• Comply with applicable legal and regulatory requirements

Cookies

This website uses cookies to improve browsing experience. You may adjust your browser settings to refuse cookies, however this may affect some website functions.

Data Sharing

Patriot Direct Poles will not sell, trade or rent your personal information to third parties for marketing purposes. We will only share your data when required by law, or necessary to complete agreed services with your explicit permission.

Data Retention

We retain your personal enquiry data only for as long as necessary to fulfil the purpose for which information was collected. Once data is no longer required, we securely delete all personal records.

Your Rights

You have the right to request a copy of the personal data we hold about you, request corrections to inaccurate information, and request erasure of your personal data. To exercise these rights, please contact us via email.

Policy Updates

We reserve the right to update this Privacy Policy periodically. Any changes will be published on this page.

If you have any questions about how we handle your personal data, please contact us by email.

Terms and Conditions